Getting Started with Your Virtual Staff is Easy as 1–2–3
Getting up and running with Your Virtual Staff is fast and easy. In most cases, we can begin answering calls for your business in as little as 24 hours.
When you start service, we’ll help you setup a “call script” to provide our agents with detailed instructions on how to handle your calls.
Once your script goes live, our team of agents are ready to begin acting as a seamless extension of your business around the clock.
After each call (or daily if you prefer), we’ll send you to the message, lead or confirmation relevant to the action we preformed on the call.
With the most flexible call scripting software in the industry, you’re in complete control. Have our agents do as little or as much as you prefer, and rest easy knowing that you have Your Virtual Staff’s award-winning team of virtual receptionists representing your business like it was our own – every time the phone rings.
It’s easy to get your calls to Your Virtual Staff. We provide a new phone number with all our plans. You can either advertise this number directly, or if you already have a number that you want to use, you can forward it to your Your Virtual Staff number one of three ways:
We offer 3 convenient ways for you to receive your messages, leads, and confirmations relevant to the actions we perform on your calls:
Your Virtual Staff’s team of over 150 highly-trained and experienced agents answer every call from our state-of-the-art contact center. To learn more about what makes our team the best, visit our virtual receptionists page.
Your Virtual Staff’s answering service works great for businesses and industries of all types and sizes. Whether you’re a law firm or a startup, a big business or a tiny one, our agents have the training and experience to help your business make a great impression every time the phone rings.
When people ask us what makes Your Virtual Staff stand out from other companies, our number one answer is always our team. Sure, we have great technology and a powerful call scripting platform, but it’s our people that ultimately set us apart with a level of service that you just won’t find anywhere else.
“Life is like a giant performance on the main stage”.
“Endurance and self control are great life lessons”
“Multi-tasking high stress situations and understanding has brought me this far and guides me now”.
“My hobbies have taught me patience and effective communications”.
“As coach Paul I’ve been able to effectively talk to different people on many different levels”.
“Exploring and digging deeper to uncover the truth is my passion”.
“Focus is key”
Discover the full scope of remote support services with Your Virtual Staff. Our comprehensive guide explores the diverse roles of virtual assistants, from website management to healthcare administration, helping you streamline your business operations and achieve your goals.
With our expert virtual assistants handling tasks like website management, graphic design, eCommerce support, and healthcare administration, you can focus on growing your business while we take care of the rest. Trust Your Virtual Staff to provide tailored solutions and personalized service to meet your unique needs.
Join us as we unveil the transformative power of virtual assistance and empower your business to thrive in today's competitive landscape.
A Virtual Administrative Assistant (VA) is a remote professional who offers administrative, technical, and sometimes creative support to businesses and individuals. They operate virtually, meaning they are not required to be physically present in an office and can complete tasks from any location with an internet connection.
A Virtual Customer Support Assistant (VCSA) is similar to a Virtual Administrative Assistant (VA) but focuses specifically on handling customer inquiries and interactions. They operate remotely, utilizing various communication channels to assist customers with their needs.
A Human Resource Virtual Assistant (HRVA) is a skilled professional who provides remote support for various human resource functions within an organization. They work virtually, similar to other virtual assistants, meaning they can be located anywhere with an internet connection, offering
a Data Entry Virtual Assistant (DEVA) is a remote worker who specializes in entering and managing information digitally. They play a crucial role in keeping businesses organized and efficient by handling various data-related tasks.
A Research Virtual Assistant (RVA) is a remote worker who specializes in conducting online research and gathering information to support various needs within an organization or for individual projects. They leverage their research skills and access to online resources to deliver valuable insights and data.
An Appointment Management Virtual Assistant (AMVA) is a remote professional specializing in scheduling, managing, and coordinating appointments for individuals or businesses. They utilize various tools and communication channels to ensure efficient and smooth scheduling processes.
An Expense Management Virtual Assistant (EMVA) is a remote professional specializing in assisting individuals and businesses with managing their expenses efficiently and accurately. They leverage their expertise and often, specialized software, to streamline the process, saving time and potentially uncovering cost-saving opportunities
An Accounting & Bookkeeping Virtual Assistant (ABVA) is a remote professional specializing in providing assistance with various accounting and bookkeeping tasks for individuals and businesses. They leverage their financial knowledge and skills, often using specialized software, to manage financial records, ensuring accuracy, and potentially streamlining processes.
A Travel Virtual Assistant (TVA) is a remote professional who assists individuals and businesses with various aspects of planning, managing, and executing travel arrangements. They leverage their knowledge of travel resources, destination expertise (potentially), and organizational skills to take the burden off your shoulders and ensure a smooth travel experience.
A Digital Marketing Virtual Assistant is a remote professional who assists businesses and individuals with various online marketing tasks and strategies. They utilize their digital marketing knowledge and often, specialized tools, to help you reach your target audience and achieve your marketing goals online.
A website Management Virtual Assistant (WMVA) is a remote professional who specializes in providing assistance with various aspects of maintaining and managing websites. They leverage their technical skills and knowledge of website management tools to keep your website running smoothly and up-to-date
A Graphic Design Virtual Assistant is a remote professional specializing in creating and managing visual content for individuals and businesses. They leverage their design skills and software expertise to fulfill various design needs, contributing to your brand identity and communication efforts.
An eCommerce Virtual Assistant (eVA) is a remote professional who specializes in supporting individuals and businesses with various aspects of running an online store. They leverage their knowledge of eCommerce platforms, marketing strategies, and often, specialized software, to help you manage your store efficiently and potentially grow your sales.
An Amazon FBA (Fulfillment by Amazon) Virtual Assistant (FBA VA) is a remote professional specializing in helping individuals and businesses manage various aspects of their Amazon FBA operations. They leverage their knowledge of the Amazon Seller Central platform, FBA fulfillment processes, and potentially specific strategies, to assist you in optimizing your selling experience and potentially growing your sales on Amazon.
A Real Estate Virtual Assistant is a remote professional who specializes in supporting real estate professionals and agencies with various tasks related to their business. They leverage their administrative, organizational, and often, industry-specific knowledge, to free up the agent's time and contribute to their overall efficiency and productivity.
Healthcare Virtual Assistants (HVAs) are remote professionals specializing in supporting healthcare providers, practices, and institutions with various administrative and operational tasks. They leverage their organizational skills, knowledge of healthcare procedures, and sometimes, specialized software, to streamline workflows, improve efficiency, and potentially enhance patient care.
We're more than a typical answering service. We're your partners in exceptional customer experiences. Beyond simply fielding calls, we forge meaningful connections, providing personalized solutions and unwavering support. From nurturing relationships to amplifying your brand's voice, we're dedicated to propelling your business forward. Explore the range of services offered below
Stop frustrating your callers and missing out on business from unanswered phone calls.
Ensure every caller gets great service with live call answering coverage.
Our friendly, virtual receptionists will greet every caller, patching calls through to you and your team per your call handling instructions.
Our agents will help fill your schedule and manage your business appointments in your web-based calendaring and scheduling software.
Specify the information you want us to collect and Your Virtual Staff will deliver lead captures with everything you need to pre-qualify your best opportunities.
Using our software or your web-based ecommerce system, our agents can answer frequent questions and process orders and returns.
Putting on an event? Our virtual receptionists can help handle the overhead of frequently asked questions and attendee registrations.
Whatever software your business uses, chances are Your Virtual Staff can integrate it into your script for even more call handling capabilities.
Answering services provide a variety of services to businesses, organizations, and individuals. These answering services can be particularly useful for small businesses or startups that may not have the resources to hire a full-time receptionist or customer service representative.
Virtual receptionists is a popular service offered by answering services. These professionals work remotely to provide personalized answering services to businesses, organizations, and individuals. They can handle calls, take messages, and even schedule appointments or make reservations on behalf of their clients.
Your Virtual Staff is more than just an answering service. Our team of over 150 virtual receptionists has a blend of professionalism, friendliness, and business savvy that will make your business look its best and impress your callers. We do the following answering services: message taking, call transferring, call screening, appointment scheduling, lead collection, order processing, event registration, integrations, and more.
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